Cowichan COVID-19 Business Survey #1 Results

This Post Disaster Needs Assessment (PDNA) was undertaken to assess the impact of the COVID-19 event on Cowichan business operations. The research was collectively undertaken by the CVRD and its community partners. The results have generated a Cowichan-specific snapshot that can be used to:

  • Identify local business needs at a point in time
  • Feed into regional economic recovery planning processes
  • Allow the CVRD to lobby the Provincial Government on behalf of Cowichan businesses
  • Provide data to support the work of local economic development organizations

This is the first in a series of surveys that will be launched over the coming three months to assess the progress of economic recovery within the regional district.

Key Findings:

Impacts on Cowichan Businesses

Cowichan Businesses have been sharply impacted by COVID-19.

  • 56% have temporarily/indefinitely shut down
  • 3% (2) of the 70 businesses surveyed have closed their doors permanently
  • 62% seeing revenue reductions of at least 75%, compared with April of 2019
  • 54% have reduced staff from pre COVID-19 levels
  • 37% experienced disruptions to the supply chain they depend on to operate their business
Business Response

Every business surveyed has changed their business model in some way as a result of COVID-19.

  • 30% have incorporated online ordering options
  • 24% now offering delivery options
  • 19% of businesses were allowing their workers to work remotely

Long-term Changes to Business Model

*Following COVID-19 changes to the business model that businesses intend to keep:

  • 33% plan for increased participation in the digital economy/other remote ordering options
  • 36% will keep increased sanitation procedures and other health precautions
  • 11% expect ongoing challenges related to reduced occupancy
Greatest Challenges for Businesses/Resiliency

The greatest challenges for businesses in returning to regular business operations are:

  • Consumer Confidence (32%), Financial (35%), Operational/Health & Safety (57%) *
  • 41% identified that they do not have the tools be resilient to future economic shocks
Mental and Physical Wellbeing of Business Owners and Staff

*Business owners identified the ways the event has affected the well-being, both mentally and physically, of business owners (and staff). The responses have been summarized.

  • 26% either feel exhausted/have no energy/overwhelmed, experience anxiety, or depression
  • 31% are either stressed or very stressed, with 3% experiencing stress related illness
  • 13% have been severely negatively impacted by the event
  • 11% expressed that they or their staff were fearful/worried to resume work
  • 29% identify no impact/minimal impact, that they are feeling resilient, or that they “now see the light at the end of the tunnel”
Vision for the Future

* “What is your vision for the community we build together as we emerge from this event?”

  • 30% identified the desire to build community coming out of this crisis
  • 24% want support for buying locally
  • 16% is hoping that public at large will be understanding, compassionate and show kindness to the business community in light of all the struggles all are facing

Survey Dates: May 19 to 27, 2020
Results Published: June 16, 2020

* The themes identified here have been drawn from responses to open ended questions. Every effort has been made to accurately reflect the spirit of the business owners’ responses.

 

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135 Third Street
Duncan, BC
Canada V9L 1R9
[email protected]
T 250.746.7880
TF 1.866.746.2508

Economic
Development
Cowichan

Economic
Development
Cowichan

135 Third Street
Duncan, BC
Canada V9L 1R9
[email protected]
T 250.746.7880
TF 1.866.746.2508