A new BC Business COVID-19 Support Service will serve as a single point of contact for businesses throughout the province looking for information on resources available during the COVID-19 pandemic.
This dedicated website and resource area will be operated by Small Business BC (SBBC), a non-profit organization that is well known and respected by the business community. The service will act as a one-stop resource to answer questions about supports available to businesses from the provincial and federal governments, industry and community partners.
Throughout BC there are over 500,000 small businesses that contribute significantly to BC’s communities and economy. To respond to the needs of these small businesses, and all other businesses around the province, SBBC will offer expanded services.
Starting on Thursday, April 16, 2020, advisors are available Monday to Friday, from 8 a.m. to 6 p.m. (Pacific time) and Saturday from 10 a.m. to 4 p.m. at 1 833 254-4357. Inquiries can also be emailed to firstname.lastname@example.org, or raised on the live-chat feature available on SBBC’s dedicated website: www.covid.smallbusinessbc.ca
Support is available in multiple languages and a call-back feature will be in place to help manage high call volumes.
“The immediate impacts of COVID-19 are being felt by businesses across the province,” said Tom Conway, CEO, Small Business BC. “This new support service will help businesses connect quickly with our existing programs and services, and also learn about the supports being provided by the federal and provincial governments.”
SBBC’s dedicated website will include announcements from industry and community partners, as well as a variety of resources, including webinars and practical tools. In addition, SBBC will continue to provide its usual service, like access to expert business advisors, educational services, and free resources in the context of COVID-19.
The BC Business Covid-19 Support Service is supported by the BC government and the Government of Canada through Western Economic Diversification Canada. As the situation evolves, both governments will continue to support businesses and take further action as needed.
For more information on the BC Business COVID-19 Support Service, including access to the dedicated website and resources area, visit: www.covid.smallbusinessbc.ca